Last Updated: 11 Sep 2025

At Ink Link Production Hub, we aim to deliver high-quality products and a smooth, reliable shopping experience.
This page outlines our shipping process, delivery timelines, return eligibility, and refund guidelines.

1. Shipping Policy

a. Order Processing

  • All orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email/SMS once your order is placed and another when it is shipped.

b. Shipping Time

Delivery times may vary depending on:

  • Your location

  • Courier service availability

  • Product stock status

Average delivery time is 3–7 business days, but delays may occur due to courier issues or regional conditions.

c. Shipping Charges

  • Shipping charges may apply depending on your order total or delivery location.

  • Any applicable charges will be shown at checkout before payment.

d. Incorrect Shipping Information

Ink Link Production Hub is not responsible for delays or lost packages caused by:

  • Incorrect or incomplete address

  • Unreachable contact information

  • Customer unavailability at the time of delivery

Please double-check your details before confirming your order.

2. Return & Exchange Policy

a. Eligibility for Returns

You may request a return or exchange only if:

  • The product is damaged, defective, or incorrect upon arrival.

  • You contact us within 48 hours of receiving your order.

  • The product is unused, in its original condition, and includes all tags/packaging.

b. Non-Returnable Items

Due to the nature of our business, the following items cannot be returned:

  • Personalized or customized products

  • Items that show signs of use, wear, damage, or alteration

  • Items purchased at discounted or clearance prices

  • Hygiene-related products (if any)

c. Return Process

To request a return:

  1. Email us at info@inklinkhub.com or contact us through our website.

  2. Provide your order number, product photos, and a brief explanation of the issue.

  3. Our team will review the request and guide you through the next steps.

Customers are responsible for shipping the product back unless the return is due to our error (wrong or damaged item).

3. Refund Policy

a. Refund Approval

  • Refunds are issued only after inspection of the returned item.

  • If approved, refunds are processed within 5–10 business days through the original payment method or store credit.

b. Partial Refunds

Refunds may be reduced if:

  • The product is not returned in its original condition

  • Packaging or accessories are missing

  • The return request is delayed beyond the allowed timeframe

c. Non-Refundable Cases

Refunds will not be issued if:

  • The product was customized

  • The customer changed their mind after the purchase

  • Damage occurred due to misuse, mishandling, or improper care

  • The return was initiated after 48 hours of delivery

4. Order Cancellation

You may cancel your order within 12 hours of placing it, provided it has not been processed or shipped.
Once processing begins, cancellations cannot be accepted.

5. Contact Us

For shipping questions, return requests, or order support, contact us at:

📩 Email: info@inklinkhub.com

📞 Phone/WhatsApp: +92 321 7412400 | +92 324 8771005

📞 Phone/WhatsApp: +971 50 677 1005

🌐 Website: inklinkhub.com